This page offers resources from other organizations that address diversity and inclusion from an overarching perspective and not necessarily targeted at a specific dimension of diversity.
Toolkits and guides
17 Characteristics of a Welcoming Community
Developed by the Government of Canada, this document highlights 17 key characteristics of a welcoming community and includes indicators for measurement and promising practices to achieve each characteristic.
Advancing Equity and Inclusion: A Guide for Municipalities
The City for All Women Initiative (CAWI) developed the Advancing Equity and Inclusion guide to support municipal elected officials to create mandates and strategic plans that are responsive to constituents and for municipal staff to establish policies and practices that reflect the population it serves. The guide integrates promising practices from across Canada including significant input from the City of Lethbridge. The guide is applicable to municipalities of any size. Users may benefit from using this tool in coordination with AUMA’s Welcoming and Inclusive Communities Toolkit.
Beyond Hate: A Resource Toolkit
Developed by the Alberta Hate Crimes Committee, this Toolkit helps communities to build a response plan to counter hate. It offers insight into the many forms of hate and effective methods to deal with it.
CCMARD Toolkit for Municipalities, Organizations and Citizens
The Canadian Coalition of Municipalities Against Racism and Discrimination (CCMARD) Toolkit offers practical information on how to join CCMARD, develop a plan of action and monitor your community’s progress. It provides numerous examples of best practices and is recommended for any municipality that is considering joining the Coalition.
Multiculturalism in Communities: A Guide to Developing and Sustaining Dialogue
Developed by the Government of British Columbia and Simon Fraser University, this guide is for leaders and organizations who wish to use dialogue to strengthen the multicultural framework of their community. It offers tools and guidelines for convening diverse communities and increasing knowledge on multiculturalism, racism and welcoming and inclusive communities.
Stakeholders and resources
Alberta Human Rights Commission
The Alberta Human Rights Commission (AHRC) is an independent commission created by the Government of Alberta and overseen by the Minister of Justice and Solicitor General. Its mandate is to foster equality and reduce discrimination. AHRC offers funding, educational workshops and one-on-one guidance on human rights issues and topics that lead to more inclusive organizations and communities.
Alberta Hate Crimes Committee
The Alberta Hate Crimes Committee (AHCC) is a provincial collaboration of community, police and justice representatives that is committed to bringing comprehensive insight to the issue of hate crimes in Alberta. AHCC offers many resources on how to identify hate and take action to counter it.
Gender-Based Analysis Plus (GBA+)
Status of Women Canada offers a free online course on GBA+, which is an analytical tool used to assess how diverse groups of women, men and gender-diverse people may experience policies, programs and initiatives. The ‘plus’ in GBA+ recognizes that the tool goes beyond gender to recognize other identity factors such as race, religion, age or ability.
Safe Harbour: Respect for All
Safe Harbour is a long-standing program that creates opportunities for businesses, institutions, agencies, and entire municipalities to create more welcoming communities. Organizations commit to welcoming clients/customers respectfully and providing an immediate safe place for someone experiencing discrimination. Training is provided to prepare staff to implement these commitments.
Canadian Coalition of Municipalities Against Racism and Discrimination
The Canadian Commission for the United Nations Educational, Scientific and Cultural Organization (UNESCO) uses a blog to showcase inclusion initiatives by members of the Canadian Coalition of Municipalities Against Racism and Discrimination (CCMARD).
City of Brooks
Once per year, the City of Brooks closes its operations and hosts an all staff meeting where half of the day is devoted to a training seminar on diversity. This annual training is part of a broad initiative to create and maintain a culture of inclusion within its workforce.
City of Edmonton
In 2017, the City of Edmonton began a process to implement the gender-based analysis plus (GBA+) tool in its services and operations. To help residents understand why the City is using GBA+, the City created this short and informative video that explains GBA+ and how it will benefit the residents of Edmonton.
City of Lethbridge
Social media plays a key role in the City of Lethbridge’s efforts to celebrate diversity. The City’s ‘CMARD – Lethbridge’ Facebook page and the Twitter hashtag #SayNoToRacismYQL serve as active mediums to promote events and information. It has also shown to be an effective method to bring together groups of people to protest organizations and events that are not inclusive of all persons.
The City has developed a three-phase training program for its downtown businesses to learn about how to be inclusive of employees and customers. After a business completes a phase of training, it can display a sticker in the storefront window to promote its commitment to be an inclusive space.
City of London
The City of London’s Workplace Diversity Statement and Plan is an example of how a municipality can construct a strategy for supporting workplace diversity and enhancing the work environment.
Municipality of Jasper
In 2003, the community of Jasper began hosting a weekly community dinner cooked by volunteer groups and businesses. As of 2017, the dinner program continues and now draws between 250 and 500 people each week. The cost of the dinner is funded through blind donations and the municipality provides up to $2,000 in funding each year to cover any shortfall. The dinners have shown to unite residents of diverse backgrounds and increase awareness of diversity in the community. Despite public concerns over the immigration of Syrian refugees, Jasper’s community dinner experienced its largest turnout ever in spring 2017, when the new Syrian refugee families cooked a Syrian themed meal for the community.
Village of Delburne
In an effort to create a greater sense of belonging to the community, the Village of Delburne organized a photo project to capture the stories and diversity of community members. Residents were invited to complete a survey and then have their portrait taken by a photographer. The Village actively sought out members of the community that may have been victims of isolation and encouraged their participation. The photographs were enlarged and installed on the exterior of a downtown building to display the diversity of persons living in the community.