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Deputy Chief, Operations Support

Job Type: 
Strathcona County
Job Description : 

Competition number: 204-2021-EXT-SCES
Closing date: 06/29/2021
Job type: Permanent Full-time
Department: Emergency Services
Pay range: Commensurate with experience and qualification
Hours: 35 hours per week

Interested in leading the Emergency Services Operations Support team and setting the conditions for community and team success? Are you looking to manage a diverse portfolio that is interesting and challenging yet have the ability to be creative and responsive? Join Strathcona County Emergency Services department as the Deputy Chief, Operations Support!

As the Deputy Chief, Operations Support you will be responsible for leading and managing the safety, logistics, training, planning and materials management programs of the Emergency Services Department. You will lead and coordinate the provision of services that support the delivery of operations.

As a member of the Emergency Services Management team, you will be integral to providing strategic and fact-based advice, contributing to corporate goals, participating as a part of a cohesive department leadership team and acting as a representative to citizens and stakeholders on public safety matters.


  • Lead the development, implementation and evaluation of safety, logistics, training and materials management to support the delivery of operational service
  • Support the management of safety through the provision of appropriate resources and the encouragement of an organizational culture that fosters safe practices and enables continuous improvement relative to effective employee safety
  • Ensure necessary and suitable equipment is available for operations in a timely manner, while ensuring lifecycle, costs and inventory are managed appropriately
  • Lead recruitment and training functions to ensure staff are available and prepared for current and projected community demands
  • Lead planning efforts related to workforce and station planning
  • Liaise with internal partners such as Human Resources, Fleet Services, Information Technology Services and Facility Services in order to coordinate service delivery requirements for Emergency Services
  • Plan and manage the operational environment to ensure program quality, effectiveness and efficiencies
  • Develop work plans and utilize diverse resources to effectively deliver services on time and on budget in a changing work environment
  • Expected to command large scale incidents in unpredictable conditions
  • Provide effective personal leadership to enable staff to develop their potential and achieve desired results 
  • Participate in regional, provincial and national discussions on trends and best practices in Emergency Services

Skills and Abilities

  • Must be self-directed, motivated and have the initiative and ability to identify strategic business issues and develop effective solutions
  • Excellent leadership skills to motivate and mentor staff in a dynamic environment
  • Excellent organizational skills with the ability to manage a variety of projects simultaneously, and meet tight deadlines
  • Excellent interpersonal and communication skills demonstrating political acumen when dealing with different stakeholder groups
  • Capable of commanding or leading emergency situations requiring accurate and prompt decision making


  • Minimum of a University degree in Management and/or Business Administration, Public Administration, Fire Science, or a related field
  • Post-secondary Diploma supplemented with leadership courses may be considered in lieu of the Degree
  • Minimum 10 years of progressive experience in a fire service or a related field along with 5 years of experience in a leadership/supervisory capacity
  • Extensive background and experience in incident command, emergency management planning, emergency communication systems and occupational health/safety policies and systems
  • Strong understanding of union and non-union environments and the ability to lead in a para-military setting
  • Knowledge of Quality Management Systems including ISO9001, Incident Command System, Federal, Provincial and Municipal legislation related to emergency services, community safety and emergency communications

Conditions of Employment

  • Submission of Satisfactory Criminal Record Check
  • Valid Alberta Class 5 (Class 3 preferred) Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits
  • Ability to fulfill 24/7 on-call coverage on a rotational basis

Shortlisted candidates will be required to provide proof of educational and professional credentials as noted in the resume.

Closing Date: 
June 29, 2021
Application Return: 

To apply, please go to our website.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Competition #204-2021-EXT-SCES closes June 29, 2021

Thank you for your interest in Strathcona County. We only contact candidates selected for interviews. A cover letter must be submitted along with a resume describing your interest in this position.