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Staff

Policy and Advocacy

Name Contact Information
Areas of Responsibility
Rachel de Vos
Senior Director, Policy & Advocacy
Phone: 780.409.4313
Municipal Governance - MGA review and change management resources, intermunicipal cooperation, municipal planning, property assessment and taxation, resolutions, viability reviews.
Che-Wei Chung
Director, Policy & Advocacy
cchung@auma.ca
Phone: 780.431.4531
Sustainability and Environment - brownfields, climate change, waste and water management, sustainability planning and awards, Municipal Sustainability Initiative (MSI), Welcoming & Inclusive Communities (WIC), immigration. 
Kelly Santarossa
Senior Policy Analyst
Phone: 780.409.4315
Safe and Healthy Communities - affordable housing, cannabis (marijuana), emergency response (ambulance and fire), health and safety issues, indigenous relations, labour issues, poverty, policing, seniors issues, social programs
Michelle Kane
Policy Analyst
Phone: 780.628.6988
Small Communities – agriculture, broadband, citizen engagement, rural and small communities economics and issues, support for women in government.
Ryan Osterberg
Policy Analyst
rosterberg@auma.ca
Phone: 780.989.7426
Infrastructure and Energy - asset management, emergency management and disaster response, grants, infrastructure and municipal funding, transportation.
Jared Cathro
Policy Analyst
Phone: 780.989.7407
Municipal Governance - MGA review and change management resources, local authorities election act, property assessment and taxation.
Marisa Ryan
Executive Assistant
Phone: 780.409.7496
Provides administrative support to the policy and advocacy team.

Business Development and Innovation

Name Contact Information Areas of Responsibility
Maureen O'Neil
Senior Director, Business
Development & Innovation
Phone: 780.989.7439
Cell: 780.887.8549
Leads the Business Development and Innovation team for AMSC product lines including: Employee Benefits, Retirement Services, Property & Casualty Insurance, Utility Services, AMSC Investments, and the Purchasing Program. 
Andrew Riley
Director, Client
Development
Phone: 780.431.4541
Cell: 780.975.3765
Develops business relationships with our members for Employee Benefits, Retirement Services, Property & Casualty Insurance, and Utility Services.
Michael O’Mara
Director, Client
Development
Phone: 780.989.7409
Cell: 587.784.7140
Develops business relationships with our members for Employee Benefits, Retirement Services, Property & Casualty Insurance, and Utility Services.
Sabrina Feula
Director, Client
Development
sfeula@auma.ca
Phone: 780.431.4540
Cell: 780.499.0244
Develops business relationships with our members for Employee Benefits, Retirement Services, Property & Casualty Insurance, and Utility Services.
Heather Cook
Business Development Coordinator
Phone: 780.431.4536
Provides support to members with AMSC Investments and the Purchasing Program. 

Corporate Services

Name Contact Information Areas of Responsibility
Ellie Merrick
Senior Director,
Finance
Phone: 780.989.7434
Cell: 780.686.1060
Manages the finance activities of all entities, and is responsible for executing the monthly financial statements, annual business planning and budgeting process.

Janine Alfred
Senior Director,
Finance

jalfred@auma.ca
Phone: 780.643.5631

Manages the financial reporting activities of all entities. 

Marketing and Communications, Strategy

Name  Contact Information Area of Responsibility
Rena Stackhouse 
Marketing Coordinator
rstackhouse@auma.ca
Phone: 780.409.7495

Provides marketing support for AUMA and AMSC initiatives.

Jackie Sargent
Communications Advisor
jsargent@auma.ca
Phone: 780.643.5638
 
Corporate communications - media inquiries, member communications, new releases, social media.
Maegan Sheskey
Events Coordinator
msheskey@auma.ca
Phone: 780.431.4528
 
Events - logistics (Spring and Summer Municipal Leaders Caucus), registration, convention.
Jamie King
Business Innovation Specialist    
jking@auma.ca
Phone: 780.643.5635
 
Initiates, advises, and leads opportunities to advance the competitiveness and overall sustainability of our organization.

Information Technology

Name

Contact Information

Areas of Responsibility
Kent Pudlowski
Senior Director, IT

kpudlowski@auma.ca
Phone: 780.989.7421
Cell: 780.668.2167

Leads the department and acts as the central point of contact for divisions for all information management and technology services.
This role will work with divisions to deliver to business requirements, identify synergies and be responsible for aligning the execution of Information Management and Technology strategy to business requirements.

HR Services

Name Contact Information Areas of Responsibility
Steve Kruska
Senior Director, Pension and Benefit Services 
skruska@auma.ca
Phone: 780.431.4545 
Oversees all activities related to the employee benefits and retirement services.Employ

Employee Benefits

   
Name Contact Information Areas of Responsibility
Olana Strang
Director, Benefit Services
Phone: 780.409.4311
Oversees all activities related to the claims and wellness aspects of the employee benefits program.
Sam Grewal
Employee Benefit Services Consultant
Phone: 780.628.6983
Customer service and support for employee benefits services.
Sudha Nair
Employee Benefit Services Consultant
Phone: 780.989.7412
Customer service and support for employee benefits services.
Michelle Palmer
Employee Benefit Services Consultant
Phone: 780.989.7403
Customer service and support for employee benefits services.
Donna Reid
Employee Benefit Services Consultant
Phone: 780.431.4544
Customer service and support for employee benefit services.
Anna Singkhone
Employee Benefit Services Consultant
asingkhone@auma.ca
Phone: 780.989.7437
Customer service and support for employee benefit services.

Retirement Services

   
Name Contact Information Areas of Responsibility
Kathleen Rivest-Muir
Director, Retirement Services
krivestmuir@auma.ca
Phone: 780.409.8125
Manages the retirement services offerings.
Sharon Bolton
Senior Pensions Analyst

sbolton@auma.ca
Phone: 780.431.4530

Key contact for APEX Defined Pension Plan and technical expert on all retirement services programs.
Cheri Simpson
Pension Analyst
Phone: 780.989.7408
Responsible for customer-service activities related to the retirement services portfolio and support for retirement services.

Utility Services

Name Contact Information Areas of Responsibility
Alvin Law
Senior Director,
Utility Services
Phone: 780.643.5630
Cell:     780.991.5890

Leads the Utility Services programs including Energy, Energy Management, Water and Wastewater, and the Municipal Climate Change Action Centre.

Dustin Engel, 
Director, Energy Programs
dengel@auma.ca
Phone: 780.409.8330

Manages AMSC’s energy retail business and energy management program.  

Linda Ruth
Senior Billing &
Customer Service Coordinator
Phone: 780.628.6982 
Cell:     587.988.8954
Oversees billing, site activation and customer service.
Darrell Neuman
Customer Care Representative
Phone: 780.643.5634
Customer service and billing inquiries
Jennifer Espanol
Customer Care Representative
Phone: 780.643.5637
Customer service and billing inquiries

Insurance & Risk Services

General Insurance

Name Contact Information Areas of Responsibility
Junaid Akram
Senior Director,
General Insurance Services
Phone: 780.989.7405
Cell: 780.919.9167
 
Leads and manages primary customer support of insurance account management.
Leads MUNIX underwriting management and ancillary insurance program.
Stacey Ferguson
Director, General Insurance
Underwriting
Phone: 780.989.7414
Cell:     780.868.3983
Manages MUNIX underwriting and ancillary insurance program.  
Daniel Jackson
Consultant, Insurance Services
Phone: 780.670.4230
Supports insurance account management for members
Mark Sosnowski
Consultant, Insurance Services
Phone: 780.989.7433
Supports insurance account management for members.
Luis Vazquez
Consultant, Insurance Services
Phone: 780.409.8331
Supports insurance account management for members.
Cheri Gallagher
Project Analyst, Insurance Services 
Phone: 780.409.4318
Underwriting & claims software application management.    
Christina Silveira
Administrative Assistant, Insurance Services
Phone: 780.431.4549
Administrative support for Insurance Services team.

Risk Management & Claims Support

Name Contact Information
Areas of Responsibility
Will Burtenshaw
Senior Director, Risk
& Claims
Phone: 780.431.4525
Cell: 780.991.1838
Leads the management of Insurance claims, Risk Management education (e-learning modules) and advice, Business Continuity Planning, and our Casual Legal Service. 
Cameron Vierboom
Director, Risk & Claims
Phone: 780.989.7438
Cell: 780.868.8869
Manages the claims team, risk management portfolio, as well as managing major losses and the Nav Risk Central.
Liz Cook
Senior Risk & Claims Consultant
Phone: 780.989.7411
Member support, claims examining, and risk management.

Dave Skinner
Senior Claims Examiner

dskinner@auma.ca
Phone: 780.989.7420
Member support and claims examining.
Kristen Lewchuk
Junior Claims Examiner
Support for the claims team.